Privacy Policy

We collect the following types of information:

• Personal Information: Full name, email address, phone number, mailing address, and date of birth if needed for reservations.
• RV and Travel Details: RV make, model, year, height, length, weight, towing vehicle information, number of travelers, ages of children, travel dates, destinations, preferred campgrounds, activities, budget, and special requests such as accessibility needs or pet-friendly options.
• Payment Information: Billing address and payment details processed securely through third-party providers such as Stripe or PayPal. We do not store full credit card numbers.
• Automatically Collected Information: IP address, browser type, device information, operating system, referring URLs, and usage data through cookies and analytics tools.
• Communications: Any messages, forms, emails, calls, or feedback you send us.

We use your information to:

• Create and deliver personalized RV trip itineraries, routes, and campground reservations.
• Communicate with you regarding your trip plan, confirmations, changes, and 24/7 support.
• Process payments and coordinate bookings with campgrounds, RV parks, and other vendors.
• Improve our services, analyze usage trends, and develop new features.
• Send important service updates or marketing communications. You may opt out at any time.
• Comply with legal obligations and protect our rights.

We may share your information only in the following limited situations:

• With campground operators, RV parks, national parks, or booking partners solely as necessary to secure your reservations.
• With trusted service providers such as payment processors, email services, and cloud hosting providers who are bound by confidentiality obligations.
• If required by law, court order, or government request.
• In the event of a business transfer such as a merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We use industry-standard security measures including encryption, SSL/TLS, secure servers, access controls, and regular security reviews to protect your data. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data, subject to legal or contractual obligations.
• Opt out of marketing emails through the unsubscribe link.
• Withdraw consent where applicable.

California Residents (CCPA/CPRA): You may request details about the categories of personal information we collected, request deletion, or opt out of any “sale” of data. We do not sell data.

European Union / GDPR Users: You have additional rights including the right to be forgotten, data portability, and objection to processing.

To exercise any of these rights, contact us at tailoredrv@gmail.com.

We use essential cookies for site functionality, analytics such as Google Analytics, and to remember your preferences. You can manage cookie preferences through your browser settings.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly.

If you are located outside the United States, your information may be transferred to and processed in the United States. We take appropriate safeguards to protect your data during such transfers.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us: